Frequently Asked Questions

Answers to common questions about therapy, consultations, and getting started.

If you don’t find the information you’re looking for, please don’t hesitate to contact us. We’re happy to answer your questions, explain our services, and help you determine whether New England Center for Psychotherapy is the right fit for your needs.

  • A free initial phone consultation is a brief conversation that gives us an opportunity to learn more about what brings you to therapy, answer any questions you may have, and discuss whether our approach is a good fit for your needs. It’s a relaxed, no-obligation way to take the first step toward healing and support.

  • You can contact us by phone or email to schedule an initial consultation. We’ll take time to learn more about your needs, answer any questions you may have, and help determine the next steps for beginning therapy. We strive to respond to all inquiries promptly during regular business hours.

Getting Started

  • Our approach is compassionate, collaborative, and tailored to each individual’s unique needs and goals. We work with you to better understand your experiences, develop practical coping strategies, and support lasting emotional growth through evidence-based therapeutic approaches.

  • Treatment is personalized and may include Cognitive Behavioral Therapy (CBT), EMDR, trauma-informed therapy, mindfulness-based techniques, and other evidence-based approaches depending on your needs and treatment goals.

  • Yes. EMDR (Eye Movement Desensitization and Reprocessing) is an evidence-based therapy designed to help individuals process traumatic memories and reduce the emotional impact of distressing experiences. If appropriate, we’ll discuss whether EMDR may be a beneficial part of your treatment plan.

  • Every individual comes to therapy with unique experiences, challenges, and goals. We work collaboratively to develop a treatment plan that reflects your needs and supports meaningful, long-term progress.

Services & Approach

  • Yes. Our clinicians are licensed mental health professionals in the State of Rhode Island and are committed to providing compassionate, ethical, and evidence-based care. We participate in ongoing professional development to ensure our treatment approaches reflect current best practices.

  • Our clinicians have advanced graduate-level education and specialized training in psychotherapy. They continue to expand their knowledge through professional education in evidence-based treatment approaches, including Cognitive Behavioral Therapy (CBT), EMDR, trauma-informed care, and related therapeutic modalities.

  • Our clinicians bring many years of combined experience working with adolescents, adults, and families facing a wide range of emotional and behavioral challenges. We are committed to providing thoughtful, individualized care that supports lasting growth and healing.

  • We provide therapy for adolescents, adults, and older adults. If you have questions about whether our services are appropriate for you or a family member, we’re happy to discuss your needs during an initial consultation.

  • Yes. We are committed to creating a safe, respectful, and inclusive environment for individuals of all sexual orientations, gender identities, and gender expressions. Every client is treated with dignity, compassion, and respect.

Credentials & Experience

  • Insurance participation may vary by clinician. We encourage you to contact us directly to discuss your insurance coverage and available payment options.

  • We accept a variety of insurance plans, which may include:

    • Aetna

    • Blue Cross Blue Shield

    • Carelon Behavioral Health

    • Cigna and Evernorth

    • Havard Pilgrim, Medicaid

    • Neighborhood Health Plan of Rhode Island

    • Optum, Tufts

    • UnitedHealthcare UHC | UBH

    Please contact us directly to verify your specific coverage and benefits.

  • We accept a variety of payment methods depending on your insurance coverage and payment preferences. This includes: American Express, Cash, Check, Health Savings Account, Mastercard, Venmo, Visa. Please contact us if you have questions about payment options or billing.

  • No. Our clinicians provide psychotherapy and counseling services but do not prescribe medications. If medication may be beneficial as part of your treatment, we can coordinate with your primary care physician or another qualified medical provider when appropriate.

Insurance & Payment

  • Our office is located at:

    750 East Avenue, Suite 10
    Pawtucket, RI 02860

  • Yes. Our office is located within a professional office complex with convenient on-site parking available for clients.

  • Yes. Our office is ADA accessible, including accessible parking and building access.

  • Most therapy sessions last approximately 45 to 60 minutes, depending on the type of appointment and your individual treatment needs.

  • Yes. In-person appointments are available at our Pawtucket office. Virtual appointments may also be available depending on your clinician and treatment needs. Please contact us to discuss the best option for you.

Office Information

Still have questions? We’d be happy to help. Contact Us.

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